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Wrights Solutions News

Wrights Solutions-Proud to be recognised by Which? Trusted Trader with a Certificate of Distinction

It’s not easy to become a Which? Trusted Trader. The assessment process is tough and becoming endorsed is an achievement but this is just the start of the process.  As a company it is important for us to go the extra mile to ensure our customers a quality, fair and reliable service, where customer satisfaction is a top priority, therefore we were thrilled to receive such recognition which is granted to those who have evidenced they have gone above and beyond the required standards.

Which? Trusted Trader showed recognition to this standard for companies who:

  • gained a steady stream of reviews on your Which? Trusted Traders profile page – at least 12 during the qualifying period
  • had no or few customer complaints and resolved them fairly (Happy to say we had none 😊)
  • completed all your endorsement actions within the agreed timeframe
  • submitted all compliance documents (for example, insurance documents) to Which? Trusted Traders within agreed timeframes
  • paid your membership fee on time every month
  • received a positive result following a business risk check
  • dealt with Which? Trusted Traders staff politely at all times
  • complied with the terms and conditions of the endorsement scheme at all times.

A little note from Which? Trusted Trader:

The certificate is a measure of your performance over the past 12 months. It’s not easy to reach the required standard, so if your business receives the certificate, congratulations. It’s an achievement worth celebrating.